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Warner Bros

Warner Bros

www.warnerbros.com
What is your customer experience with Warner Bros?

Warner Bros Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Warner Bros has 1.8 star rating based on 142 customer reviews. Consumers are mostly dissatisfied.

  • 22% of users would likely recommend Warner Bros to a friend or colleague.

  • Rating Distribution
  • Pros: Game, Love the movies, Good game.
    Cons: Took my money, Customer service is non-existant, Game instability.

View full overview ›

Media from reviews

Warner Bros - I dont have a useable digit code for Fantastic Beasts: The Secrets of...
Warner Bros - 4K movie missing codesWarner Bros - Hello from RussiaWarner Bros - Hello from Russia - Image 2Warner Bros - Warner brothers itself.Warner Bros - Locked iphoneWarner Bros - Report of Potential Scam Message
View all media ›

Top Warner Bros Reviews

Positive Review

"Cartoon Network New Rebrand for 2025"

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Dear Warner Bros., I've been a fan of Cartoon Network since my childhood, and I believe you should consider a new rebrand for it. It should change its logo to...

Critical Review

"HGTV Line-up"

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Canceled shows on HGTV line-ups are unacceptable, therefore I will be canceling my subscription for viewing. This decision will effect your viership and your...

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Anonymous
map-marker Montgomery, Alabama

Cancel Superman movie

Updated by user Jul 10, 2025

I'm just trying to get Warner Bros. to continue the DC Extended Universe and to cancel the new DCU

Original review Jul 07, 2025

Hi um could you all maybe cancel this upcoming Superman movie set to release July 11 because some fans want the DC Extended Universe to be continued instead and they dont really feel comfortable with it being rebooted

View full review
Reeves Pqi
map-marker Lothian, Maryland

HGTV Line-up

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Canceled shows on HGTV line-ups are unacceptable, therefore I will be canceling my subscription for viewing. This decision will effect your viership and your Brand as a entertainment base not to mention your theatre and movie productions.

View full review

User's recommendation: Do not subscribe to HGTV because of antisemitic views and cancelation of programs that related to racial views.

Regilo L

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Burbank, California

I feel scammed

Contains 2 confidential files for company representatives

What job scammed people out of moneyThese two ladies said they work for Warner Brothers & told me if I was to give them money than I will raise money & I never received my funds. I need to know how can I go by filing a complaint?

Sarah & Emily are working together to scam people out of there money. They picture is posted below.

View full review
Loss:
$700

Preferred solution: Full refund

User's recommendation: I was scammed by these ladies…

Glenn G Nzb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Manor, Pennsylvania

DVD replacement

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How do I reach an actual human being regarding the replacement of Warner DVDs that do not play? I have been a huge supporter of your company my entire life and have spent a considerable amount of my income on Warner products.

I wrote to whv@***.com several times with no response.

I was led to believe that this was the address to write to in order to get a customer service reply. I assume it won't make a difference to anyone at your company, but getting no response to my legitimate concerns about products that I purchase from you will definitely lead to me not supporting Warner monetarily from now on.

View full review
Loss:
$25
Pros:
  • Good ips
Cons:
  • Zero customer service response

Preferred solution: Replacement DVDs

User's recommendation: Warner does not answer phone calls and does not reply to emails. If you have a problem with Warner product just accept that you have been robbed.

Glenn G Nzb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Pine Hills, Florida

DVD replacement

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Updated by user May 03, 2025

Warners has totally non existent customer service. Have been trying for weeks to achieve contact with the company through several different means all of which go unanswered.

Original review May 02, 2025

Emailed with no response.

Called and call not answered.

DVDs purchased do not play.

Have no concept of how to get a human response from this company.

View full review

User's recommendation: This company does not respond. Resign yourself to the fact that you have been robbed.

Riyan J Nff

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Knoxville, Tennessee

Hackers

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In the game Injustice Gods Among Us. Theres a lot of hackers.

Please take them out. Thank you so much.

View full review
Gabe B Rpe

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Verified Reviewer
| map-marker Mumbai, Maharashtra

Your lied

I have a year of you guys lying to me. I have a year of emails from you all telling me you were sending me my stuff.

Look, you have taken up a lot of my time. Your customer service is full of liars.

I have a year of the emails from your company lying to me, so I would greatly like you to fix this simple issue. You putting me through a year of *** is horrible.

View full review
Loss:
$90
Pros:
  • You are horribloe
Cons:
  • Your are cons

Preferred solution: my movie and my paid for the year of you not fixing my issue and your lies by the your company

User's recommendation: I wouldnt you have given me the run around for a year

Riyan J Nff

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Hackers

In the Game Injustice Gods Among Us, theres a lot of hackers, please take them out. Thank you so much!!

View full review
Pros:
  • Great company and great games

Preferred solution: Hackers taken out of the game

Kristelle Tsz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker La Marque, Texas

I dont have a useable digit code for Fantastic Beasts: The Secrets of Dumbledore

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Warner Bros - I dont have a useable digit code for Fantastic Beasts: The Secrets of...
Updated by user Oct 01, 2024

I still don't have a "active code" for my digital movie I purchased. The one they sent my with the 4K Disc is no good.

Original review Sep 24, 2024
I purchased 4k / BR Discs plus a digital code through Amazon.com for Fantastic Beasts: The Secrets of Dumbledore. I was in the hospital when it came in so about two weeks later I tried entering the digital code (7ZAG3LW3XO4BS7E2) from Amazon Order # 114-013****-891****.

I tried the code in several sites. It told me the code had expired. I called Amazon. They gave me a credit for the first movie.

So. I reordered the movie again. When it came in I put the code (7TVKKRARJG9UVCH0) from Amazon order # 111-065****-2566**** in within ten minutes. It still said that code had expired.

This is ridiculous! The whole reason I purchased the movie is for the digit code.

I have over 700 movies in my collection. So, all I need is the digital code I purchased to work.
View full review

User's recommendation: If they sell you a digital code and it doesnt work get a refund and dont buy from WB ever again!!!

Christel B Ipa

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Verified Reviewer

About Hogwarts legacy update

Updated by user Feb 19, 2025

I kept using mods, but everytime I used the mods and crashes my games

Original review Feb 04, 2025

I downloaded the dragon brooms and the dragons do not show up. I do not like this mod thing if we can't even see our brooms as the dragons we chose.

And I am playing Hogwarts Legacy on Steam.

You guys are supposed to have mod support, but I hate the new update. Either get rid of the mods or fix the problem.

View full review

Preferred solution: Mod support or an answer why the dragons are not showing up

GJMEYER

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

4K movie missing codes

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Warner Bros - 4K movie missing codes
Updated by user Sep 27, 2024

They never bothered to provide a single response of any kind. Dead silence - Crickets!

Original review Sep 23, 2024

I purchased The Matrix - 4K UHD - 4 Film Deja Vu Collection - brand new. 4K download codes were missing even though the outer box clearly states that the codes are part of the product.

View full review
Loss:
$50
Pros:
  • False product labeling and advert
  • Non responsive
Cons:
  • False product labeling and advertising
  • Non responsive

Preferred solution: Just provide the 4K digital codes

User's recommendation: Be aware that you may not be getting what you paid for. I reached out to Warner Bros. 4 days ago then again yesterday. I’ve gotten no response.

Nile Nui
map-marker Youngtown, Arizona

Left a callback number, never heard from WB.

I just needed to replace a defective DVD. A simple process but somebody needs to be on the other end of the line. I'd settle for a PROPERLY programmed AI response but despite the cost, a human representative is always better and leaves a positive experience when processing a complaint or problem.

View full review
Stephanie R Srp

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Verified Reviewer
| map-marker Watford, England

Inquiry on replacement DVD

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Updated by user Nov 21, 2024

This was the first and last time I will have any dealings with Warner Bros.

Original review Nov 17, 2024
I own all 10 seasons of the Friends show DVDs. I am binge watching them now (as I do once a year, lol) and I got to the 2nd disc of season 3 which has 6 episodes on it.

The last 3 episodes$1 of the disc won't play. I tried everything to remedy this glitch, and the disc is in perfect condition, but nothing worked. I know this is a LONG shot, but is there a way to get it replaced without having to re-purchase (if you even can anymore) the entire season?
Their response was for me to complete a form to pay $1 (fully refundable supposedly) to be connected to a customer service rep to resolve me problem.

My bank declined the charge and I'm glad as they tried to charge $50, not $1!!! Rip off artists!!!
View full review
Cons:
  • Are rip off artists

Preferred solution: A phone number for customer service without getting charged a fee to talk to them! Stupid.

User's recommendation: Yea, proceed with caution when contacting customer service with Warner Bros and DON'T give them your credit card number!

Thomas L Obo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Burbank, California

Warner brothers itself.

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Warner Bros - Warner brothers itself.

They are terrible. When you contact them and even send proof, they avoid the situation.

I spent over $100 on MK1 before its release and they still can't help? I can't play with certain people on some streams because I can't get invitations. If you have a WB account and invite me, I'll never receive it.

It's not in notifications. Pathetic.

View full review
Pros:
  • Sell mk
Cons:
  • Dont back up their customers

Preferred solution: A WB account to game with my friends on stream.

User's recommendation: Before you buy create an account so they may actually help you.

Ira s Hzi

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Clare, Michigan

Locked iphone

Warner Bros - Locked iphone
Contains 1 confidential file for company representatives

Buy iPhone from eBay and the phone is locked to Warners bro Inc. and I cannot login because Im not part of it or something I need help

View full review

User's recommendation: idk

Resolved
John W Jza

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Burbank, California

Resolved: Home Video - DVD / Blu-ray Support

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Warner Bros - Home Video - DVD / Blu-ray Support
Updated by user Jul 16, 2024

Company fixed the issue and I have been provided with apology. Bad posts = lost business! Did that, only after they pissed me off!Then all of a sudden they were texting me offering help!

Original review Jul 01, 2024

Bought JUST CAUSE at WalMart, Blu-Ray issue and will NOT play on my newer Samsung player. Can NOT get this issue resolved

View full review
Loss:
$10
Cons:
  • Impossible to get ahold of

Preferred solution: Replacement of JUST CAUSE, Blu-ray that actually works!

User's recommendation: DO NOT BUY WB BLURAY MOVIES.

About

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Summary

Warner Bros. is one of the most famous and largest film studios. The company is a subsidiary of Time Warner. Warner Bros. was founded in 1903 and first started as a small theater. Among company's subsiadiaries there are Warner Bros. Television, Warner Bros. Home Video, Warner Bros. Animation, New Line Cinema etc. Warner Bros. is an international leading entertainment company. It creates, develops, distributes and licenses all kinds of entertaining content. Warner Bros. provides a great selection of movies, cartoons, DVDs, comic books etc. For more than a hundred years of its history Warner Bros. has presented a great variety of entertaining materials both for people of all ages.

Warner Bros reviews and complaints

Warner Bros is ranked 143 out of 3149 in Entertainment category

Area Served

USA, Worldwide, Europe, Other

Payment Methods

VISA

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